Typically, I do not post Yelp reviews as it's tough for me to slow down and report back on my experience. But, as one who appreciates the Yelp reviews that are posted by the Community, I feel duty bound by the tremendous level of service offered by DC plumbing to hit the pause button and writing a review.
So there I was.. on my way to bed at 11pm when I saw sewage accumulating in our courtyard. No need to dive into detail on just how foul the sight and smell was but the take-away was that our main line was clogged and over flowing (at an alarming rate). I called the DC Plumbing 24/hour service line and they showed up 20 minutes later, resolving the issue and getting our plumbing back online within the hour! I was so taken back my the politeness and good pricing that I called DC plumbing back the following week to install our new kitchen sink and run a check on our HVAC. Matt did not try to oversell me on a new unit but ran me through the pros and cons of our system, even offering to install new HVAC vents around the house to improve efficiency.
With such incredible professionalism, pricing, and finish work, DC Plumbing is now wrapping up our second bathroom remodel and is working with my wife and I on the third. As anyone will tell you, remodels are never as predictable as they seem and we ran into some difficulty with the bathtub and faucet manufacturers. On more than one occasion the owner, Dave Colbert, got personally involved to help solve issues despite the problem having nothing to do with his team's role in the remodel. I cannot overstate how spectacular the whole team has been and would recommend them to anyone.
Do not be surprised if you see me slapping DC Plumbing stickers around town.
I called Dave from DC plumbing and was immediately called back. Technicians were prompt professional and took the time to explain everything they were doing and what my options were. Very pleased with the service they performed on my air conditioner. Noticeable difference immediately and as I write this several days later my air conditioner is performing much better than before. Technicians went Above and beyond to tidy up after they were done performing maintenance. At no time did I feel like I was getting the runaround,they were direct fair and reasonable. I would highly suggest DC plumbing and air conditioning in the future.
Dave and his team, specifically Rod and Justin, did an amazing job for us! They were on time, professional, thorough, and friendly. We have used them a half a dozen times and would highly recommend them for any plumbing, heating, or HVAC work.
Went and bought a new water heater from HD. They could not get their act together to have it installed. Went through Angie's list for 4 plumbers, and DC Plumbers gave me a competitive bid for install, and was able to send out Matt within 2 hours, same day. Matt, was a miracle worker, as the 20+ year old water heater was contained in a tight outside closet attached to house, he had to cut away a bush and remove the doors to get old out, and installed new one, what a dude!!! I'm so impressed with Matt and DC Plumbers and will use again!
Most knowledgeable of the three I started. Very friendly. Got here 5 minutes early. They were finished and out the door in less than two hours. They're the best
The other night we got a clogged kitchen sink and tried our best to fix it ourselves with all of the Google "how to unclog your kitchen sink" diy tips ... nothing worked. So I called DC Plumbing expecting to simply leave a message since it was already nighttime. But to my surprise, a very nice and professional woman picked up and quickly scheduled me for an appointment the very next morning. Matt showed up the next day and took care of the clog! He was extremely professional and knew exactly what to do. No more DIY for us, we'll call DC Plumbing from here on out whenever we run into issues.
Matt and justin not only showed up early, they were very knowable and efficient, always conducting themselves in a very professional manner. I highly recommend them for any and all plumbing and HVAC issues. I will only be using them in the future.
I've used and known DC Plumbing for well over 20 years. They replaced my main line, installed an instant heat pump, installed at least 3 hot water heaters in both my home and my rental. They are prompt, clean, fair and knowledgeable. I highly recommend them.
Matt from DC Plumbing is amazing. After purchasing a new sink and toilet for our guest bathroom we called DC Plumbing for an installation estimate. Matt came to our home and let us know (after thorough inspection of our space and the items we purchased) that what we bought couldn't be used. He guided us on suggestions for appropriate toilets as well as provided insights into the kind of sink we need to get.
Matt was professional and took great pride in his work and in DC Plumbing. Matt is a star and we are very grateful for his honesty, knowledge and kindness. We will use DC Plumbing for all our plumbing needs.
Robert from DC Plumbing is the absolute best! He does great repair work quickly and efficiently. Robert is always on time (even when we call for last minute appointments) and always gets the job done with a smile! Super friendly guy- can't say enough great things! Highly recommend!
Matt came in and corrected the problem in minutes. He knew what to do immediately and fixed it. Great Service...
DC plumbing is doing business the right way. I spoke with Matt and I could tell right away that he values integrity in business. He discovered that there was nothing wrong with my plumbing and showed me that it was the shower that was leaking. He recommended that I remove the carpet and put tile down and have the shower fixed. He had my best interests at heart so, I will have the work done and call him to install the toilet and finish the job! DC plumbing is a good choice!!!
Everything was perfect!
The best part of the experience is the Professionalism. I felt very comfortable with them being in my house. The work was really well done and their follow up was great. Their pricing was more than reasonable.
They were on time, did an amazing job, and fixed the issue with my air conditioner immediately. Matt was very knowledgable and did very quality work. I'll definitely call them again!
After a nightmare with the gas company, Matt arrived and took care of all our needs at our home.He was prompt, professional and super kind to my pets (a huge plus )
Will definitely be calling DC Plumbing for all our future jobs.
I've used DC Plumbing a hand full of times, and they have always provided great service! Matt replaced my kitchen and bathroom faucets this last call. I called different plumbers in the area and these guys were the cheapest :) Jill the gal that answers the phone is always accommodating.
We've had a lot of plumbing issues lately, and these guys have responded right away: Matt is awesome!
Quick, honest and friendly service! What more could you want!
Petar did a great job fixing my air conditioner. I would recommend them. They also gave me a discount for booking on a Sunday.
Fast, knowledgeable and trustworthy!! One of our a/c units went out and they responded same day. Matt was the technician that came out and he was professional and knowledgeable. No frills or BS - he figured it out quickly and got it done. Awesome!! Back to being cool
Matt did an amazing job installing our tankless water heater. He was on time, communicated well before, during and after installation. No hidden costs. Actually did a little extra work for same price. Jill in the office was very helpful answering my questions and scheduling. Overall DC Plumbing made a inconvenient situation very easy and stress free. Would highly recommend Matt
These guys were great, fixed my Air conditioner on a Sunday, Petar came out in the middle of the hottest day of the year. I highly recommend this company!
Dave Colbert, Owner of DC Plumbing/ Heat & Air is Fantastic! He installed a Heat Unit for my house and did a great job. It did not take him long to put it together and he meticulously went thru the whole property to make sure it was done right. I would recommend Dave to anyone. He is Honest and a straight shooter!
This company is a great company. they answer the phone quickly after hours. they show up when they say. price was fair and they left the place cleaner then when they had shown up. I would highly recommend this company.
These guys were great, Matt came out to fix our ac and do some plumbing work and was very informative on everything we needed, I highly recommend this company!
Had a sewer line backed up and these took care of my problem with a reasonable cost and very professional, can’t say enough about the service they provided, I will recommend this company to all my friends and neighbors
DC Plumbing, very professional representatives who always tell you upfront what costs can occur during job, no surprises which I have always appreciated. They let you know what costs are initially and what it could be once they get into the job at hand. I always trusted there assessment and plan to fix our plumbing issues. Great Company!
I've been using D.C. Plumbing for years...They are very reliable, clean and priced competitively!
They are always friendly, fast & great service and all at the a reasonable price.
Owner, Dave and his team are awesome. I was given a good price, a convenient appointment date and a proposal outlining exactly what would be done. They showed up on time, all very friendly and completed the job as promised. Dave checked all work the next day and answered any questions. Great experience, we are happy to have a good, honest plumber for future needs. 8/2/17- service call- these guys are the best! Extremely prompt service, great technicians. Owner, Dave & Jill , office mgr. insured our satisfaction with results.
Dave and his team were awesome! Called Dave with an emergency and he was able to send one of his guys' out to our office! VERY accommodating!!! Matt was awesome as well! Will definitely recommended them!!!
Dave and his team are awesome!! They are timely, knowledgeable and respectful of clients homes. Jill, in the office, is an excellent coordinator and always gets the crews where they need to be. Matt is one of their technicians and always gets the job done! I highly recommend this company for any commercial or residential project.
Had Chase at our warehouse to help us out with a broken water line. Not only was his bid a good price but he was also very clean with his work and had the job done in a timely manner. There will always be cheaper bids out there but i will not sacrifice quality work to save a dollar. I will continue to use DC for all of our commercial and residential jobs. I suggest you do so too. Oh yeah. Support the Vets!!
I had a clog in both my bathroom and kitchen. My complex had done some remodeling on my building and I think that shifted some things. Chase came on a Friday night and solved the problem very quickly. I had just gotten off work and really didn't feel like dealing with the issue, but he was such a nice guy and explained everything he was doing. He even cleaned up after which was quite amazing for a plumber. I would definitely use him again and recommend him to anyone who needs this type of service
I've known DC Plumbing, Heating & Air for almost 20 years and I've never been disappointed with their service. Always prompt to respond and pleasant to work with no matter what time of day or night it might be. This is a company you can always count on for their professionalism. Give them your business, you won't regret it.
Wow. Surreal, and so disappointed. Dispatcher made it clear $79 service fee applied for showing up, agreed re: Internet promo on their website re: $79 drain clearing special. Chase showed up very quickly, but expected $289 to clear drain. We got dispatcher on phone, she argued. I showed Chase his company's own web page with the $79 ad and also the paragraph about how the DC in the company name is for the owner's initials and customers are invited to contact him personally for customer service issues. Chase told me the company was sold a long time ago and agreed the web advertising was inaccurate according to the information he and I both got from their dispatcher while we stood around on my front porch. Chase left, I called Best Service out of Brea, their man showed up an hour later, cleared out my drain and charged $77.00. I forced him to take a $20 bill for his effort and lunch. Bummed, DC's website says they have a contract with city of SC, which is why I called them in the first place. Boo.
Chase called me and was available two hours earlier but. Was at work. I pulled into my driveway at 4:45 and he was waiting for me. I told him up front that I had to be practical. I had a pedestal sink that the umbrella drain and corroded and broke. Lime build up contributed to it. Get a new pedestal and you buy the pieces because we do have to mark up. He checked the other sink and whether it's this week or next year, I knew the same thing would happen. As long as he was there, I had him check a shower valve and their hen faucet (needs to be tightened. We talked about ways to remove line and hard water build up. He agreed, a water softener isn't practical for my house. He didn't oversell. The $129 charge gets credited to work I need to have done. It's well worth his services (He is also a Green Bay Packer Fan). I recommend Chase highly. In fact, he's meeting me at a friend's house tomorrow at 10:00 to check a ceiling leak. Timely, honest and professional. I know it will cost, but he'll do it right, he is upfront and he is local. God bless the small businesses of America.
Second incident Chase came to the rescue involved a friend's toilet. My friend is out of the country and her daughter noticed the toilet was emptying extremely slow and water leaking from ceiling downstairs. Chase found the problem was clogged main sewer line about 65 ft from the second floor toilet. He took caste of everything and showed me he was using a thicker piece of wax seal when he was putting the toilet back in place. Three hours to find problem. He called
Chase came to our home and is the most talented plumber we have ever met! Chase gave us a price to install a tankless water heater, We checked 3 other companies and we gave Chase the job,
The job was so clean and perfect & we'll never use anyone other than Chase and DC Plumbing
Matt from DC Plumbing was barr none the finest heating and air conditioning technician we've ever had work for us! Not only was their prices amazing (3 other bids), was so competitive but his positive attitude and workmanship was so refreshing. Thanks to all of you including Dave, Lia and Jill. INCREDIBLE
These guys are the best. They do quality work. Their guys are quick, knowledgeable, professional and honest. I have no worries when I send them out to maintain my rental or come to my home. DC Heating & Air does all my maintenance and repair.
My heating unit seized up and same day, they came out, quoted me, told me what the problem was and I had the option to pay $129 service fee and credit that towards the job or use somebody else. I called two AC/Heater guys and quote was $200-$300 more than I was quoted so DC did it. I thought the part may take a week but they got the new blower and installed next morning. Great service. Good price. Owner came out to make sure his guy did a good job. I like they are local to San Clemente as well.
DC Plumbing and Air Conditioning is the BEST service company we have ever utilized in any of the 10 different areas across the US in which we have lived. David demands a very high commitment and level of service from his entire team. In both routine and crisis situations, they have never let us down. They are exceptional!
I love these guys!! I would normally expect joe plumber at my door, but DC PLUMBING was professional, courteous, and very knowledgeable. Yes plumbers are expensive by trade but I don't know why all these reviews are so negative. All their pricing is industry standard printed in a book. When my water heater was replaced by these guys the technician showed me the price in the book. I did receive a second quote and the pricing was very close. I was very happy with my tankless heater install and they did the installation by the book. I know these guys have been around a VERY long time, they have always done all my service work, they work on everything from homes to hotels. You can trust that these guys know their business and knowledge is invaluable. I trust these guys to take care of my plumbing problems everytime!
We called and these guys were at our home within one hour of our call. They gave us straight answers and best and worst case scenarios. With a slab leak we thought that it would take days to manage. But with in 24 hours Tom and Damian had capped the leak and re- routed the pipe. They were fast, professional and reasonable, we will call them again should we need plumbing assistance.